The Office of Financial Aid & Scholarship Programs

Whether you’re a first-time applicant, continuing student, veteran, or graduate/professional student, the University’s experienced financial aid staff members are ready to help you turn your dream of attending Syracuse University into a reality.

Welcome to the Office of Financial Aid and Scholarship Programs, where we are dedicated to maximizing opportunities, exercising good stewardship, and supporting student success. Our team works tirelessly to empower our students and provide them with the resources to be successful at every level. We are dedicated to upholding federal and institutional policies, honoring students from all backgrounds, and fostering respect within our community.

With over 22,000 students across undergraduate, graduate, law, and part-time programs, we are committed to supporting the entire Syracuse University community with dedication and compassion.

Important Information:  

Office Location:

Phone:

  • Main Office Phone: 315.443.1513

Undergraduate Students:

College of Professional Studies Students:

Graduate/Law Students:

  • Appointments: Schedule your appointment online.
  • Email: Email the Graduate or Law team. 

MySlice:

  • Student Portal: MySlice is the main student portal for financial aid offers and missing information requests.
  • Access or Troubleshooting: Visit the IT Services webpage or email ITS.

Office Hours:

  • Academic Year:
    Office:  8:30 am – 5:00 pm
    Zoom Room:  9:00 am – 4:30 pm
    • Academic year hours begin on August 25, 2025. 
  • Summer:
    Office:  8:00 am – 4:30 pm
    Zoom Room:   8:30 am – 4:00 pm

Visiting Campus: 

  • Campus visits are an excellent way to learn more about Syracuse University’s history, the Orange community, campus resources, and educational opportunities.
  • The university offers in-person and virtual campus tours, open houses, and in-person and virtual information sessions. Click here to learn more!

Mailing Address:

  • Office of Financial Aid and Scholarship Programs
    200 Bowne Hall
    Syracuse University
    Syracuse, NY 13224

Virtual Zoom Room:

The Office of Financial Aid and Scholarship Programs offers an opportunity to connect with staff via our virtual waiting room. The Zoom room will open 30 minutes after the office opens and close 30 minutes before the office closes for the day. 

Starting July 1, 2026, the Department of Education will be implementing sweeping changes to Federal Student and Parent Loan programs to comply with the One Big Beautiful Bill Act (OBBBA). For more information, please visit our Upcoming Federal Changes webpage.

        Remembering Jaki Collins

        Jaclyn Collins

        (1982-2026)

        We are deeply saddened by the passing of Jaki Collins after her long and courageous battle with cancer. Her kindness, warmth, and unwavering dedication inspired everyone in our office. We know that through her outstanding work, she changed the lives of countless students, especially her transfer, veteran, ROTC, and military students. Jaki will be greatly missed by all who had the honor and privilege of knowing and working with her.

        Students Entering Federal Loan Repayment:

        Please review important resources for students about to enter repayment or students who are in repayment:

        1. Review Your Repayment Options: Visit StudentAid.gov to explore the various repayment plans available. Understanding these options will help you choose the one that best fits your current financial situation.
        2. Update Your Contact Information: Log into StudentAid.gov using your username and password to ensure your contact details are current. This ensures you receive important communications about your loans promptly. You may also take this opportunity to confirm that your loans are in good standing.
        3. Seek Assistance: Our Financial Literacy team is available to assist you with any questions or concerns you may have about loan repayment. We offer free assistance to current and former students. You can schedule an appointment by emailing our office.
        4. Understand Your Options if You’re in Default: If you are currently in default on your federal student loans, it’s important to explore your options for getting back on track. Visit Get Out of Default on Student Loans to learn about rehabilitation, consolidation, and other solutions available to you.