Welcome to the Office of Financial Aid and Scholarship Programs, where we are dedicated to maximizing opportunities, exercising good stewardship, and supporting student success. Our team works tirelessly to empower our students and provide them with the resources to be successful at every level. We are dedicated to upholding federal and institutional policies, honoring students from all backgrounds, and fostering respect within our community.
With over 22,000 students across undergraduate, graduate, law, and part-time programs, we are committed to supporting the entire Syracuse University community with dedication and compassion.
Important Information:
Office Location:
- 200 Bowne Hall on the Syracuse University campus.
Phone:
- Main Office Phone: 315.443.1513
Undergraduate Students:
- Appointments: Schedule using Orange Success, via email, or call our office to schedule an appointment at 315.443.1513.
- Accommodations: Please call 315.443.1513 or email us.
- Virtual Zoom Room*: Connect with staff via our virtual waiting room.
*Opens 30 minutes after the office opens and closes 30 minutes before the office closes for the day.
College of Professional Studies Students:
- Email: Email the College of Professional Studies Financial Aid team.
- Contact the Office: College of Professional Studies page
Graduate/Law Students:
MySlice:
- Student Portal: MySlice is the main student portal for financial aid offers and missing information requests.
- Access or Troubleshooting: Visit the IT Services webpage or email ITS.
Office Hours:
- Academic Year:
Office: 8:30 am – 5:00 pm
Zoom Room: 9:00 am – 4:30 pm-
Academic year hours begin on August 24, 2026.
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- Summer:
Office: 8:00 am – 4:30 pm
Zoom Room: 8:30 am – 4:00 pm
Visiting Campus:
- Campus visits are an excellent way to learn more about Syracuse University’s history, the Orange community, campus resources, and educational opportunities.
- The university offers in-person and virtual campus tours, open houses, and in-person and virtual information sessions. Click here to learn more!
Mailing Address:
- Office of Financial Aid and Scholarship Programs
200 Bowne Hall
Syracuse University
Syracuse, NY 13224
Virtual Zoom Room:
The Office of Financial Aid and Scholarship Programs offers an opportunity to connect with staff via our virtual waiting room. The Zoom room will open 30 minutes after the office opens and close 30 minutes before the office closes for the day.
The OBBBA [PDF] was signed into law on July 4, 2025.
The Department of Education released final regulations regarding Federal Student Loan Program changes on May 1, 2026.
This legislation impacts Federal Student Aid programs, including Federal Student Loan repayment plans, Federal Student Loan limits, Federal Parent PLUS Loans, and Federal Graduate PLUS Loans. These changes are effective on July 1, 2026.
For more information, please visit our Upcoming Federal Changes webpage.
Remembering Jaki Collins
(1982-2026)
We are deeply saddened by the passing of Jaki Collins after her long and courageous battle with cancer. Her kindness, warmth, and unwavering dedication inspired everyone in our office. We know that through her outstanding work, she changed the lives of countless students, especially her transfer, veteran, ROTC, and military students. Jaki will be greatly missed by all who had the honor and privilege of knowing and working with her.