COVID-19 Emergency Resources

Syracuse University Assistance

Office of Financial Aid & Scholarship Programs

Hendricks Chapel

  • Student Opportunity Fund & Support
    • Hendricks Chapel is able to assist students experiencing financial hardship. Mini-grants are available to meet a wide range of needs and to provide access to opportunities. Categories of support include food, clothing, emergency travel, emergency health care, and other non-academic expenses. Please email for more information.

Syracuse University Bookstore

  • Syracuse University Bookstore is offering free delivery to the University area with purchases from the OrangeMart. Deliveries are Tuesdays & Thursdays.

Student Activities

Division of The Student Experience

Syracuse University Food Services

  • The Food Services team is operating some dining centers for take-out only. On-campus convenience stores are operating on adjusted hours. View current Food Services hours.

Food Resources

Food Pantry Finder

Hendricks Chapel Food Pantry

  • Food Pantry at Hendricks Chapel is closed until further notice.
  • The South Campus food pantry is open Tuesdays 12-4p.m. and Thursday 3-7p.m.
    • Locations
      • South Campus:  The Carriage House at 161 Farm Acre Road
        • No cost with this service. Please do not bring your own bag. Parking is available outside or you could use Campus Shuttle to get to the Carriage house.
    • Contact: Syeisha Byrd, 315.706.4526 or

Samaritan Center

  • Offering meal service to a “take out” meal only. Guests will be able to pick up their take out meal during regular meal times
      • Breakfast Meals: 7:30-8:30 p.m.
      • Afternoon Meals: Monday – Thursday: 3:30 – 4:30pm, Friday, Weekends & Holidays: 1:30 – 2:30 p.m.
    • Location: 215 N. State Street, Syracuse, NY 13203

University United Methodist Church

  • Location: 1085 E. Genesee Street, entrance on University Avenue.
    • Offering pre-packed food boxes with bread and produce. Also, distributing from the diaper bank.
      • Friday mornings, 10-12p.m.
    • Providing take out breakfast and coffee.
      • Sunday mornings, 9-10a.m.

SNAP: Supplemental Nutrition Assistance Program

Free/Limited Payment Options

Student Loans

  • Federal Student Loans
    • Federal Student loans interest rates set to zero.
    • All payments have been stopped from March 13, 2020 to Sept. 30, 2020.
  • Private Loans
    • Several private loan lenders are offering borrowers assistance or emergency forbearance. Borrowers must contact their private loan lenders to discuss their situation.
    • The New York State Department of Financial Services reached an agreement with multiple leading student loan servicers to help borrowers with private student loans who are facing financial hardship due to Coronavirus.
      • To get financial relief, student loan borrowers in New York should contact their student loan servicer to discuss options and request the following:
        • At least 90 days of forbearance relief for borrowers;
        • No late fees during this period;
        • No negative impact to your credit report;
        • No student loan debt collection lawsuits for 90 days; and
        • Helping eligible borrowers to enroll borrower assistance programs

Credit Cards

  • If Card members have been impacted by the current pandemic they should reach out to the customer service numbers on the back of their credit cards and explain how they’ve been affected the coronavirus. Here are some examples of credit card companies offering support:
    • Apple Card holders can skip their next payment without paying interest.
    • US Bank is waiving many fees and working on its payment-skipping program.
    • Discover Card won’t report late payments to credit bureaus.


  • National Grid and other utility companies such as Con Edison, Central Hudson, Orange and Rockland, New York State Electric and Gas, Rochester Electric and Gas, PSEG Long Island and National Fuel Gas, are suspending shut off during the pandemic.
  • Check to see if you qualify for HEAP, the government’s Home Energy Assistance Program.
  • Free internet and Wifi for households that did not previously have internet service (no installation fees) from Spectrum Internet.
  • LifeLine telephone subsidy provides financial assistance for your telephone or cell phone bill. This program offered by the FCC can also assist with paying for your internet connection.

Rent & Mortgage

  • In New York State:
      • Mortgage lenders will provide 90 days of relief, a new grace period of loan modification and no late fees during the period and all foreclosures are postponed.
      • All evictions in New York are on hold indefinitely.
      • FAQ regarding eviction moratorium.

Unemployment Assistance

Government Resources

 Misc. Resources