COVID-19 Emergency Resources

Syracuse University Assistance

Office of Financial Aid & Scholarship Programs

  • Review CARES Act emergency funding here.
  • Email finmail@syr.edu to seek emergency aid if you are impacted by the COVID-19 emergency.

Hendricks Chapel

  • Student Opportunity Fund & Support
    • Hendricks Chapel is able to assist students experiencing financial hardship. Mini-grants are available to meet a wide range of needs and to provide access to opportunities. Categories of support include food, clothing, emergency travel, emergency health care, and other non-academic expenses. Please email chapel@syr.edu for more information.

Syracuse University Bookstore

  • Syracuse University Bookstore is offering free delivery to the University area with purchases from the OrangeMart. Deliveries are Tuesdays & Thursdays.

Office of Student Activities

Division of Enrollment & Student Experience

  • For a complete listing of all virtual resources from the division of enrollment and student experience (including Office of Multicultural Affairs, Disability Cultural Center, Barnes Center at The Arch, etc.) please click here.

Syracuse University Food Services

  • The Food Services team is operating some dining centers for take-out only. On-campus convenience stores are operating on adjusted hours. Click here for more details.

Food Resources

Food Pantry Finder

Hendricks Chapel Food Pantry

  • Food Pantry at Hendricks Chapel is closed until further notice.
  • The South Campus food pantry is open Tuesdays 12-4p.m. and Thursday 3-7p.m.
    • Locations
      • South Campus:  The Carriage House at 161 Farm Acre Road
        • No cost with this service. Please do not bring your own bag. Parking is available outside or you could use Campus Shuttle to get to the Carriage house.
    • Contact: Syeisha Byrd, 315.706.4526 or smbyrd@syr.edu

Samaritan Center

  • Offering meal service to a “take out” meal only. Guests will be able to pick up their take out meal during regular meal times
      • Breakfast Meals: 7:30-8:30 p.m.
      • Afternoon Meals: Monday – Thursday: 3:30 – 4:30pm, Friday, Weekends & Holidays: 1:30 – 2:30 p.m.
    • Location: 215 N. State Street, Syracuse, NY 13203
    • http://www.samcenter.org/

University United Methodist Church

  • Location: 1085 E. Genesee Street, entrance on University Avenue.
    • Offering pre-packed food boxes with bread and produce. Also, distributing from the diaper bank.
      • Friday mornings, 10-12p.m.
    • Providing take out breakfast and coffee.
      • Sunday mornings, 9-10a.m.

SNAP: Supplemental Nutrition Assistance Program

  • Visit the website and read more about how to qualify here
  • For assistance with applying for SNAP, reach out to the CNY Foodbank SNAP outreach here.

Free/limited payment options

Student Loans

  • Federal Student Loans
    • Federal Student loans interest rates set to zero.
    • All payments have been stopped from March 13, 2020 to Sept. 30, 2020. Read more here.
  • Private Loans
    • Several private loan lenders are offering borrowers assistance or emergency forbearance. Borrowers must contact their private loan lenders to discuss their situation.
    • The New York State Department of Financial Services reached an agreement with multiple leading student loan servicers to help borrowers with private student loans who are facing financial hardship due to Coronavirus.
      • To get financial relief, student loan borrowers in New York should contact their student loan servicer to discuss options and request the following:
        • At least 90 days of forbearance relief for borrowers;
        • No late fees during this period;
        • No negative impact to your credit report;
        • No student loan debt collection lawsuits for 90 days; and
        • Helping eligible borrowers to enroll borrower assistance programs

Credit Cards

  • If Card members have been impacted by the current pandemic they should reach out to the customer service numbers on the back of their credit cards and explain how they’ve been affected the coronavirus. Here are some examples of credit card companies offering support:
    • Apple Card holders can skip their next payment without paying interest.
    • US Bank is waiving many fees and working on its payment-skipping program.
    • Discover Card won’t report late payments to credit bureaus.

Utilities

  • National Grid and other utility companies such as Con Edison, Central Hudson, Orange and Rockland, New York State Electric and Gas, Rochester Electric and Gas, PSEG Long Island and National Fuel Gas, are suspending shut off during the pandemic.
  • Check to see if you qualify for HEAP, the government’s Home Energy Assistance Program.
  • Free internet and Wifi for households that did not previously have internet service (no installation fees) from Spectrum Internet.
  • LifeLine telephone subsidy provides financial assistance for your telephone or cell phone bill. This program offered by the FCC can also assist with paying for your internet connection.

Rent & Mortgage

  • In New York State:
      • Mortgage lenders will provide 90 days of relief, a new grace period of loan modification and no late fees during the period and all foreclosures are postponed. Read more here.
      • All evictions in New York are on hold indefinitely. Read more here.
      • FAQ regarding eviction moratorium can be found here.

Unemployment Assistance

  • Unemployment Benefits Finder:
    • Click here to find how to apply for unemployment benefits in your state.
  • New York State:
    • If you are out work and a New York State resident you can apply for unemployment at the Department of Labor here. You can use the benefit rate calculator to get an estimate on your benefit here.
  • One Fair Wage Emergency Fund:
    • Click here to see if you qualify for cash assistance.

Government Resources

  • Income Taxes
    • The IRS and NYS Department of Taxation have moved the tax filing deadline to July 15. Read more here.
    • You may use the IRS Free File program to file your federal tax returns without fees.
  • Benefits
    • Information about receiving checks from the government can be found here.
    • If you are considered a non-tax filer please click here to request your economic impact payment.
  • Health Services
    • The Indian Health Service has provided information about their response here.
    • Health protection information during the COVID-19 emergency is provided by the CDC here.
    • Health information for older adults and people with disabilities can be found here.
    • Information about cleaning products effective against COVID-19 can be found here.
  • Avoiding Scams and Fraud
  • Financial Protection Plan

 Misc. Resources